Customer Service Representative
Motion Asia Pacific
Sunshine West
1 week ago
Sunshine West
1 week ago
Customer Service Representative
Motion Fluid Power Solutions seeks a Customer Service Representative for their FPS Business Unit in Sunshine West, Australia. The role involves delivering exceptional customer service, processing orders, and supporting sales objectives. Requires customer service experience, strong communication skills, and CRM proficiency.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationinterpersonal skillsattention to detailorganisational skillsmultitaskingproactivecustomer-first mindset
Preferred Qualifications
Tools (Nice-to-have)
CRMorder processing systems
Key Responsibilities
- Process customer orders accurately and efficiently
- Respond promptly to customer enquiries, concerns, and complaints
- Coordinate workflow to meet customer deadlines
- Liaise with internal teams and other branches to resolve order-related matters
- Maintain strong, ongoing customer relationships
- Assist in preparing quotations in line with sales strategies
- Maintain accurate sales forecasts and reports
- Record sales activities in CRM systems
- Support sales projects, proposals, and marketing initiatives
- Identify opportunities to grow existing customer accounts
Customer ServiceIndustrial Machinery ManufacturingOn-siteFull-timeCRMSales SupportCommunicationAustralia