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Client Support Coordinator

Maurice Blackburn Lawyers

Melbourne
1 week ago
Melbourne
1 week ago
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Client Support Coordinator

Client Support Coordinator role at Maurice Blackburn, a respected Australian law firm, handling new client enquiries via phone and email in a contact centre. Ideal for part-time, school-friendly hours with hybrid work in Melbourne CBD.

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Hybrid
Part-time
Entry Level

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Hybrid working available, balance working from home with time in our Melbourne CBD office

Employment Type

Part-time

Experience Level

Not Applicable

Core Qualifications

Soft Skills
communicationemotional intelligenceempathytime managementcustomer service

Key Responsibilities

  • •Respond to new enquiries via phone and email within service timeframes
  • •Capture accurate and succinct client information in our systems
  • •Assess enquiries to determine suitability for our legal services
  • •Escalate urgent matters appropriately
  • •Provide general legal information with empathy and care
  • •Deliver an exceptional client experience on every interaction
Client Support Coordinatorpart-timehybridLegal Servicescontact centreMelbourneMaurice Blackburncustomer service
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