
Client Support Coordinator
Maurice Blackburn Lawyers
Melbourne
1 week ago
Client Support Coordinator
Client Support Coordinator role at Maurice Blackburn, a respected Australian law firm, handling new client enquiries via phone and email in a contact centre. Ideal for part-time, school-friendly hours with hybrid work in Melbourne CBD.
Hybrid
Part-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationemotional intelligenceempathytime managementcustomer service
Key Responsibilities
- Respond to new enquiries via phone and email within service timeframes
- Capture accurate and succinct client information in our systems
- Assess enquiries to determine suitability for our legal services
- Escalate urgent matters appropriately
- Provide general legal information with empathy and care
- Deliver an exceptional client experience on every interaction
Client Support Coordinatorpart-timehybridLegal Servicescontact centreMelbourneMaurice Blackburncustomer service