Sales Engineer (Position located in Melbourne, Australia)
KnowBe4
Melbourne
3 days ago
Sales Engineer (Position located in Melbourne, Australia)
KnowBe4, a global leader in Human Risk Management, seeks an SMB Sales Engineer to provide pre-sales technical support to prospective customers in Melbourne. The role involves technical troubleshooting, customer communication, and supporting sales teams with proof-of-concepts.
On-site
Full-time
Mid Level
Gmail
Google Docs
Salary
Not specified
Core Qualifications
Soft Skills
verbal communicationswritten communicationsorganizedresult-orientedtime managementorganization skillstechnical troubleshootinganalysis abilityintegrityaccountabilityrespectcommitmentcollaborative skillsteamwork skillswork with minimal supervision
Tools (Must-have)
GmailGoogle DocsMS OfficeWordExcelChromeInternet Explorer
Key Responsibilities
- Investigate and document technical issues and communicate findings to development team or clients
- Communicate directly with prospective customers to gather details to define technical issues or requirements
- Help create brand awareness for KnowBe4 products within assigned territory/region
- Establish relationships with partners, prospects and existing clients to support Sales team objectives
- Address technical issues impeding the closing of sales opportunities
- Work alongside Sales team to implement and manage technical proof-of-concepts (POCs) for prospective customers
Sales EngineerPre-salesTechnical SupportSMBKnowBe4CybersecurityMelbourneOn-siteFull-timeSales