Channel Account Manager (Position Located in Melbourne, Australia)

KnowBe4

Melbourne

3 days ago

Melbourne

3 days ago

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Channel Account Manager (Position Located in Melbourne, Australia)

KnowBe4 is hiring a Channel Account Manager for their Melbourne, Australia office. The role involves managing partner accounts, driving sales, and ensuring partner success. Requires sales experience and familiarity with IT security.

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On-site

Full-time

Senior

IT Security

Gmail

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

On-site

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Technical (Must-have)

IT Security

Soft Skills

communicationtime managementorganizationsales aptitudecustomer servicerelationship buildingstrategic thinkingwritten communicationverbal communication

Tools (Must-have)

GmailGoogle Docs

Preferred Qualifications

Technical (Nice-to-have)

Channel SalesSalesforce

Tools (Nice-to-have)

Salesforce

Key Responsibilities

•Own and manage a large portfolio of established partners
•Establish productive, professional relationships with key personnel in assigned partner accounts
•Conduct initial onboarding and discovery with assigned partners
•Send regular marketing and communications to partner sales reps
•Develop joint marketing plans with premier and certified partners
•Conduct strategic conversations and create business plans with key partners
•Engage and guide partner sales and marketing teams on sales approach
•Assess, validate and communicate partner needs on an ongoing basis
•Perform brief product demos and partner portal walkthroughs to enable partners
•Promote partners to attend partner portal walkthrough webinars
•Assist partner adoption of KnowBe4 by adding reps to Partner Portal
•Increase partner deal registrations through account mapping
•Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
•Close Net New business
•Maintain an accurate pipeline and forecasting
•Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
•Support direct sales and customer success teams where needed to manage the overall partner relationship
•Ensure partner compliance with partner agreements
•Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure

Channel Account ManagerSalesIT SecurityMelbourneKnowBe4Full-timeOn-sitePartner ManagementBusiness Development

Key Responsibilities

•Own and manage a large portfolio of established partners

•Establish productive, professional relationships with key personnel in assigned partner accounts

•Conduct initial onboarding and discovery with assigned partners

•Send regular marketing and communications to partner sales reps

•Develop joint marketing plans with premier and certified partners

•Conduct strategic conversations and create business plans with key partners

•Engage and guide partner sales and marketing teams on sales approach

•Assess, validate and communicate partner needs on an ongoing basis

•Perform brief product demos and partner portal walkthroughs to enable partners

•Promote partners to attend partner portal walkthrough webinars

•Assist partner adoption of KnowBe4 by adding reps to Partner Portal

•Increase partner deal registrations through account mapping

•Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads

•Close Net New business

•Maintain an accurate pipeline and forecasting

•Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts

•Support direct sales and customer success teams where needed to manage the overall partner relationship

•Ensure partner compliance with partner agreements

•Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure