Store Training & Development Lead
JB Hi-Fi
Maroochydore
2 days ago
Maroochydore
2 days ago
Store Training & Development Lead
JB Hi-Fi seeks a Store Training & Development Lead in Maroochydore, Australia to foster high performance and customer experiences through training and coaching. Requires retail experience and passion for training.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
trainingcoachingcustomer servicecommunicationteamwork
Key Responsibilities
- Undertake and assist with the onboarding and induction of team members new to JB or new to role
- Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories
- Demonstrate, lead and coach a high level of customer service standards including pre, during and post the sale
- Utilise all available materials, tools and collateral to train the teams
- Work collaboratively as part of a team to deliver day-to-day store operations
retailtrainingdevelopmentcustomer servicestoreleadershipcoachingfull-timeon-siteJB Hi-Fi