Expression of Interest: ICT Support Technician - Shepparton
JB Hi-Fi
Shepparton
1 week ago
Shepparton
1 week ago
Expression of Interest: ICT Support Technician - Shepparton
JB Hi-Fi Education is seeking an ICT Support Technician for an entry-level role providing Level 1 and 2 desktop support in Victorian schools. This temporary, on-site position involves hardware/software support, server administration, and system deployments. Candidates should have a curious mindset and strong customer service skills.
On-site
Temporary
Entry Level
Desktop Support
Hardware Support
Salary
Not specified
Core Qualifications
Technical (Must-have)
desktop supporthardware supportsoftware supporttroubleshootingserver administrationsystem imaging
Soft Skills
teamworkcuriosityproblem solvingcustomer service
Preferred Qualifications
Technical (Nice-to-have)
vCloudCCNACompTIAMCSAACMTACiTITIL
Key Responsibilities
- Provide Service Desk Level 1 and Level 2 support
- Assist Specialist Technician in task execution and resolution
- Support the Notebooks for Teachers and Principals Program
- Deploy system images including packaging, building, testing, and updating
- Contribute to technical documents of the school
- Participate in on-site installation of hardware and software
- Provide basic server administration (password resets, printer queues, backup media, network services)
ICT Support Technicianentry leveltemporaryon-siteeducationVictoriaSheppartondesktop supportserver administration