Product Manager – Customer Insights
ING Nederland
Amsterdam
3 days ago
Product Manager – Customer Insights
ING is seeking a Product Manager for Customer Insights to join their Tribe Payments team in Amsterdam. The role involves turning transaction data into actionable insights, owning product parts of the customer journey, and collaborating with engineers and stakeholders. Candidates need 3+ years of product experience, commercial acumen, and technical understanding.
On-site
Full-time
Mid Level
Data Flows
APIs
Salary
Not specified
Core Qualifications
Technical (Must-have)
data flowsAPIsplatforms
Soft Skills
collaborationcommunicationcuriositypragmatismimpact-drivencommercial acumendata-informed mindset
Preferred Qualifications
Technical (Nice-to-have)
paymentstransaction datareportingcustomer support journeys
Key Responsibilities
- Own and improve key parts of the Customer Insights and Transaction experience
- Turn customer problems and commercial opportunities into clear product requirements
- Work closely with engineering and design to bring solutions to life
- Use data and insights to prioritise what matters most
- Collaborate across disciplines to ensure solutions are reliable, compliant and scalable
- Support international roll‑outs by designing products that can grow beyond one country
- Continuously learn and improve the product based on real customer usage and feedback
Product ManagerCustomer InsightsBankingPaymentsDataAmsterdamINGFull-timeOn-site