Process Expert - Digital and Scalable Operations
ING Nederland
Amsterdam
5 days ago
Process Expert - Digital and Scalable Operations
ING's Digital and Scalable Operations team seeks a Process Expert to drive high-impact transformation through process improvement and digitalization, focusing on AI and scalable solutions. The role requires 4+ years of experience in complex process improvement and change programs, strong analytical skills, and the ability to work independently in a global banking environment.
On-site
Full-time
Mid Level
Artificial Intelligence
Workflows
Salary
Not specified
Core Qualifications
Technical (Must-have)
Artificial Intelligenceworkflowsreportingprocess frameworks
Soft Skills
proactivenessresilienceproblem solvinganalytical thinkingcommunicationstakeholder managementinterpersonal skillscoordinationproject managementchange management
Key Responsibilities
- Independently plan and prioritize work to meet commitments aligned with organizational goals.
- Provide on-the-ground expertise to support or lead change projects.
- Manage complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Lead development, maintenance, and enforcement of consistent performance & KPI management programs.
- Coordinate and monitor execution of digitalization and scalability initiatives.
- Proactively anticipate dependencies and collaboration across the organization.
BankingProcess ExpertDigitalizationAITransformationProcess ImprovementScalabilityOperationsDSOING