Account Manager - UK/I
FareHarbor
Amsterdam
2 days ago
Account Manager - UK/I
FareHarbor seeks an Account Manager to manage a portfolio of clients in the UK/Ireland region, based in Amsterdam. The role involves retaining clients, uncovering growth opportunities, and collaborating cross-functionally. Requires 2+ years of account management experience and legal authorization to work in the EU.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationconsultative mindsetrelationship managementcommercial acumenproject coordinationorganizational skillscross-functional collaborationproactiveadaptableresults-oriented
Key Responsibilities
- Retain and grow clients by building relationships and reinforcing FareHarbor’s value.
- Proactively manage churn risks and resolve escalations for high-value accounts.
- Act as a consultative partner, leading strategic conversations and driving adoption of solutions.
- Identify and close upsell opportunities aligned with client needs.
- Coordinate key client initiatives with Support, Product, and other stakeholders.
- Advocate for clients internally, influencing feature development based on feedback.
- Contribute to AM team success by sharing best practices and participating in team projects.
Account ManagementTravel TechSaaSSalesClient RetentionUpsellingAmsterdamFareHarborFull-time