Account Manager - Portuguese
FareHarbor
Amsterdam
1 week ago
Account Manager - Portuguese
FareHarbor seeks an Account Manager for client retention and growth in Amsterdam. Requires English and Portuguese, 2+ years experience in account management, and strong commercial acumen. Hybrid role.
Hybrid
Full-time
Mid Level
B2B SaaS
Travel Tech
Salary
Not specified
Core Qualifications
Technical (Must-have)
B2B SaaStravel tech
Soft Skills
relationship managementcommercial acumenconsultative mindsetrisk managementproject coordinationcross-functional collaborationcommunicationproactiveadaptableresults-oriented
Key Responsibilities
- Retain and grow clients by building relationships based on trust and understanding business goals
- Proactively manage churn risks and resolve escalations for high-value accounts
- Act as a consultative partner, leading strategic conversations and driving adoption of FareHarbor's solutions
- Identify and close upsell opportunities aligned with client needs
- Coordinate key client initiatives with Support, Product, and other stakeholders
- Advocate for clients internally, influencing feature development based on client feedback
- Contribute to the AM team’s success by sharing best practices and participating in team projects
Account ManagerPortugueseTravelSalesBusiness DevelopmentSaaSHybridAmsterdamFareHarborClient Management