AI Commercial Enablement Lead - Client Management
Ebury
Amsterdam
1 week ago
AI Commercial Enablement Lead - Client Management
Ebury seeks an AI Commercial Enablement Lead to develop an Internal AI Copilot for Client Portfolio Management, focusing on retention and growth intelligence. The role requires 3+ years in Product Management with AI fluency, based in Amsterdam with a hybrid remote policy.
Hybrid
Full-time
Entry Level
LLMs
RAG
Salary
Not specified
Core Qualifications
Technical (Must-have)
LLMsRAGCRMSalesforcedata lakes
Soft Skills
collaborationproblem-solvingdata-driven mindsetmentorship
Tools (Must-have)
Salesforce
Key Responsibilities
- Define and execute the product strategy for the CPM AI Copilot, moving beyond simple data display to Predictive Coaching.
- Collaborate with data science to integrate health scores into the Copilot, alerting CPMs to decreasing activity or potential red flags.
- Design features that analyze client portfolios to suggest the next best product.
- Build tools that draft personalized Portfolio Review summaries and performance reports.
- Work deeply with Client Portfolio Management teams to understand friction in client retention and translate needs into technical requirements.
- Client Forecasting & Account Planning for CPM portfolios of circa 85 clients.
AICommercial EnablementClient ManagementProduct ManagementFintechRetentionCopilotAmsterdam