People & Culture Support Associate

Crown Resorts

Southbank

6 days ago

Southbank

6 days ago

Apply

People & Culture Support Associate

Crown Resorts seeks a People & Culture Support Associate to join their Shared Services team in Southbank, Victoria. The role handles first-line HR inquiries via phone and email, supporting employee lifecycle processes across three properties. Ideal for someone with 1-2 years HR admin experience and a customer service mindset.

Apply

Hybrid

Full-time

Entry Level

Microsoft Office Suite

Word

Salary

Not specified

Work Location

Southbank, Victoria, Australia, AU

Work Model

Hybrid

Experience Required

2 years

Employment Type

Full-time

Experience Level

Ideally 1-2 years of experience in HR or People & Culture administration

Core Qualifications

Technical (Must-have)

Microsoft Office SuiteWordExcelPowerPointOutlook

Soft Skills

customer serviceattention to detailcommunicationorganizationalprofessionalfriendly

Tools (Must-have)

WorkdaySalesforceSharePoint

Preferred Qualifications

Technical (Nice-to-have)

WorkdayHRISSalesforce

Key Responsibilities

•Act as the first point of contact for People & Culture enquiries through the centralised support mailbox and phone line
•Provide accurate, timely advice on all people-related enquiries to all team members
•Advise team members and leaders on enquiries regarding Crown Enterprise Agreements and People and Culture policies and procedures
•Record and manage enquiries through Salesforce HR case management
•Promote self-service tools through Workday and the People & Culture Hubs
•Support with the coordination and administration of Recognition & Reward initiatives, including Service Milestones
•End-to-end visa management and support for employees across the business
•Support the full employee lifecycle as required, including Recruitment & Onboarding, employment changes, leave management, working rights management, remunerations, benefits, performance & development, and offboarding
•Maintain, update, and govern People & Culture knowledge libraries and SharePoint platforms
•Maintain strong working relationships with key stakeholders including Payroll, Talent Acquisition, Industrial Relations, Performance and Reward, Organisational Development, Workforce Planning, and other P&C Centres of Excellence

People & CultureHRShared ServicesSouthbankVictoriaAustraliaFull-timeHybridEntry LevelCrown Resorts

Key Responsibilities

•Act as the first point of contact for People & Culture enquiries through the centralised support mailbox and phone line

•Provide accurate, timely advice on all people-related enquiries to all team members

•Advise team members and leaders on enquiries regarding Crown Enterprise Agreements and People and Culture policies and procedures

•Record and manage enquiries through Salesforce HR case management

•Promote self-service tools through Workday and the People & Culture Hubs

•Support with the coordination and administration of Recognition & Reward initiatives, including Service Milestones

•End-to-end visa management and support for employees across the business

•Support the full employee lifecycle as required, including Recruitment & Onboarding, employment changes, leave management, working rights management, remunerations, benefits, performance & development, and offboarding

•Maintain, update, and govern People & Culture knowledge libraries and SharePoint platforms

•Maintain strong working relationships with key stakeholders including Payroll, Talent Acquisition, Industrial Relations, Performance and Reward, Organisational Development, Workforce Planning, and other P&C Centres of Excellence