Lead Therapist
Crown Resorts
Barangaroo
1 week ago
Barangaroo
1 week ago
Lead Therapist
Crown Resorts is seeking an experienced Lead Therapist for Crown Spa in Sydney to support daily operations, develop team skills, and ensure 5-star service. Requires a Diploma in Beauty Therapy and experience in a premium environment.
Remote
Full-time
Senior
Beauty Treatments
Massage Treatments
Salary
Not specified
Core Qualifications
Technical (Must-have)
beauty treatmentsmassage treatmentsproduct knowledgeretail salesinventory managementstock control
Soft Skills
leadershiptrainingcoachingcustomer serviceinterpersonal skillsorganizational skillsbusiness management
Key Responsibilities
- Setting the benchmark for service and presentation standards
- Ensuring service standards are consistently upheld and guests are satisfied
- Overseeing daily operations and ensuring room readiness for each shift
- Delivering training for staff in beauty & massage treatments
- Supporting therapist development from onboarding to ongoing coaching
- Contributing to retail sales and effectively promoting in-house products
- Managing spa inventory levels and stock control
Lead TherapistSpaLuxuryBeauty TherapyMassageLeadershipTrainingCrown ResortsSydneyWellness