Bell Services Manager - Crown Towers Hotel
Crown Resorts
Barangaroo
2 days ago
Barangaroo
2 days ago
Bell Services Manager - Crown Towers Hotel
Crown Resorts seeks a Bell Services Manager to lead the Bell Services operation at Crown Sydney, managing Bell Desk, driveway, and valet parking operations. The role requires a polished leader with luxury hospitality experience and a valid NSW driver's license.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationinterpersonalconflict resolutionorganizationalprofessionalismdiscretionconfidentialityleadership
Key Responsibilities
- Lead, motivate and develop a high performing Bell Services team
- Maintain strong on floor presence for driveway traffic flow, luggage handling, and valet operations
- Drive operational performance by achieving KPIs such as valet retrieval times and baggage delivery targets
- Manage departmental budgets, labour planning and rostering
- Resolve guest issues, operational challenges, hazards and safety incidents promptly
- Develop and implement SOPs and service improvements to enhance guest experience
Bell Services ManagerHospitalityLuxury HotelCrown SydneyGuest ExperienceOperations ManagementValet ParkingFront OfficeLeadershipOn-site