Debt Collection Analyst

Coface

Sydney

6 days ago

Sydney

6 days ago

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Debt Collection Analyst

Cofare is hiring a Debt Collection Analyst in Sydney to manage debt collection cases, build client relationships, and ensure effective recovery. Requires degree in Commerce or Law, negotiation skills, and 1+ year experience. Hybrid work model after first month.

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Hybrid

Full-time

Entry Level

Debt Collection Laws

Regulatory Compliance

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid working model after the first month

Experience Required

1 years

Employment Type

Full-time

Experience Level

At least 1 year’s experience in a comparable role

Core Qualifications

Technical (Must-have)

Debt collection lawsRegulatory compliance

Soft Skills

negotiationmediationcommunicationrelationship buildingproblem solvinginitiative

Key Responsibilities

•Monitor status of limitations.
•Monitor dedicated collection files handled by lawyers, external partners, and foreign entities.
•Reach and improve debt collection rate.
•Correspond and negotiate with debtors.
•Report results of dedicated cases.
•Instigate legal action on behalf of clients.
•Maintain portfolio in good order.
•Ensure billing tasks are processed for invoicing.
•Client management and attendance at meetings.
•Review and provide solutions for operational issues.
•Build and maintain relationships with clients, stakeholders, and internal colleagues.
•Keep EIC informed of relevant customer information.
•Comply with Collectors Code of Practice.
•Investigate problems impacting account handling.
•Provide commercial support in meetings.
•Use initiative to solve and implement actions.
•Take action on compliance issues like Fraud Awareness and KYC.
•Adhere to IT Security policies.

Debt CollectionAnalystInsuranceHybridSydneyCofaceFull-timeEntry Level

Key Responsibilities

•Monitor status of limitations.

•Monitor dedicated collection files handled by lawyers, external partners, and foreign entities.

•Reach and improve debt collection rate.

•Correspond and negotiate with debtors.

•Report results of dedicated cases.

•Instigate legal action on behalf of clients.

•Maintain portfolio in good order.

•Ensure billing tasks are processed for invoicing.

•Client management and attendance at meetings.

•Review and provide solutions for operational issues.

•Build and maintain relationships with clients, stakeholders, and internal colleagues.

•Keep EIC informed of relevant customer information.

•Comply with Collectors Code of Practice.

•Investigate problems impacting account handling.

•Provide commercial support in meetings.

•Use initiative to solve and implement actions.

•Take action on compliance issues like Fraud Awareness and KYC.

•Adhere to IT Security policies.