Field Robotics Engineer, Melbourne

Carbon Robotics

Melbourne

2 days ago

Melbourne

2 days ago

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Field Robotics Engineer, Melbourne

Carbon Robotics seeks a Field Robotics Engineer in Melbourne to provide on-site technical support and maintenance for agricultural robotics equipment. The role involves frequent travel (80%), customer interaction, and collaboration with headquarters teams.

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Hybrid

Full-time

Mid Level

Mechanical Aptitude

Electrical Aptitude

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Hybrid; frequent travel (80%) expected

Employment Type

Full-time

Experience Level

Field support role; requires mechanical/electrical aptitude

Core Qualifications

Technical (Must-have)

mechanical aptitudeelectrical aptitudetroubleshootingequipment diagnosticsdata collectionpreventive maintenancecalibration

Soft Skills

customer servicecommunicationrelationship managementproblem solvingadaptabilitycalm under pressureadvocacy

Tools (Must-have)

laptopiPadsafety equipment

Preferred Qualifications

Technical (Nice-to-have)

trailer towingbilingual skills

Key Responsibilities

•Deliver efficient field support and preventive maintenance for Carbon Robotics equipment
•Demonstrate proper operation of equipment
•Respond to customer concerns and identify issues in collaboration with teams
•Travel to customer locations (greater than 50% of time in peak seasons)
•Maintain service records using ticketing system
•Participate in weekend on-call and after-hours phone support
•Maintain company property including service truck, tools, laptop, iPad, safety equipment
•Build cross-functional relationships with customers and internal teams
•Attend FRE meetings and training classes
•Support demos, implementation, and data collection for model labeling

Field Robotics EngineerAgricultural RoboticsCustomer SupportMechanicalElectricalTravelMelbourneFull-time

Core Qualifications

Technical (Must-have)

mechanical aptitudeelectrical aptitudetroubleshootingequipment diagnosticsdata collectionpreventive maintenancecalibration

Soft Skills

customer servicecommunicationrelationship managementproblem solvingadaptabilitycalm under pressureadvocacy

Tools (Must-have)

laptopiPadsafety equipment

Key Responsibilities

•Deliver efficient field support and preventive maintenance for Carbon Robotics equipment

•Demonstrate proper operation of equipment

•Respond to customer concerns and identify issues in collaboration with teams

•Travel to customer locations (greater than 50% of time in peak seasons)

•Maintain service records using ticketing system

•Participate in weekend on-call and after-hours phone support

•Maintain company property including service truck, tools, laptop, iPad, safety equipment

•Build cross-functional relationships with customers and internal teams

•Attend FRE meetings and training classes

•Support demos, implementation, and data collection for model labeling