Digital Communications Program Manager Transformation
BOQ Group
Melbourne
2 weeks ago
Digital Communications Program Manager Transformation
This is a Digital Communications Program Manager role with BOQ Group's Retail Bank Transformation program in Melbourne. The role involves designing and delivering customer communication programs within Adobe Campaign Standard, supporting large-scale migration and transformation activity. The ideal candidate has experience building campaigns, working with customer data, and collaborating across marketing, product, and technology teams.
On-site
Full-time
Entry Level
Adobe Campaign Standard
Campaign Building
Salary
Not specified
Core Qualifications
Technical (Must-have)
Adobe Campaign Standardcampaign buildingsegmentationpersonalisationdata mappingcustomer journey management
Soft Skills
collaborationproblem solvingdetail-orientedorganisationownershipcuriosityrelationship building
Tools (Must-have)
Adobe Campaign Standard
Key Responsibilities
- Design and deliver customer communication programs supporting large-scale migration and transformation
- Build and configure campaigns within Adobe Campaign Standard
- Test and validate data and workflows
- Partner with marketing, data, and technology teams
- Translate complex business requirements into customer-focused communications
- Uplift management of customer data, segmentation, and personalisation
Digital CommunicationsProgram ManagerTransformationFinancial ServicesAdobe Campaign StandardMelbourneFull-timeOn-siteBanking