Customer Service Officer - The Gap
BOQ Group
The Gap
2 days ago
Customer Service Officer - The Gap
Customer service role at BOQ Group branch in The Gap, Queensland. Responsible for providing exceptional service, identifying financial needs, and processing transactions. No banking experience required; focuses on communication and relationship skills.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
customer servicecommunicationrelationship buildingteam playerproactive attitude
Key Responsibilities
- Act as first point of contact in the Branch
- Provide exceptional customer service
- Identify and support customers with financial needs
- Undertake transaction activities for customers
- Educate customers on digital banking solutions
- Conduct needs-based conversations to generate personal banking and lending opportunities
customer servicebankingfinancial serviceson-sitefull-timeQueenslandAustraliabranchBOQ Group