Customer Service Officer - Nerang
BOQ Group
Nerang
2 days ago
Customer Service Officer - Nerang
Customer Service Officer role at BOQ Group in Nerang, Australia. First point of contact in branch, providing exceptional customer service, identifying financial needs, and conducting transactions. Requires strong communication and relationship building skills; banking experience not required.
On-site
Full-time
Entry Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationrelationship buildingteamworkproactive attitudecommitment to exceeding customer expectations
Key Responsibilities
- First point of contact in the Branch
- Provide exceptional customer service
- Undertake transaction activities for customers
- Educate customers on digital banking solutions
- Conduct needs-based conversations to generate opportunities in personal banking and lending
Customer Service OfficerFinancial ServicesBankingNerangFull-timeOn-siteCustomer ServiceBOQ Group