Customer Service Officer - Indooroopilly
BOQ Group
Indooroopilly
2 days ago
Indooroopilly
2 days ago
Customer Service Officer - Indooroopilly
Customer Service Officer role at BOQ Group in Indooroopilly, Queensland. Full-time, on-site position requiring excellent communication and relationship building skills. Focus on providing exceptional customer service, processing transactions, educating on digital banking, and identifying financial needs.
On-site
Full-time
Entry Level
Digital Banking Solutions
Salary
Not specified
Core Qualifications
Technical (Must-have)
digital banking solutions
Soft Skills
communicationrelationship buildingteamworkproactive attitudecommitment to exceeding customer expectations
Key Responsibilities
- Be the first point of contact in the Branch
- Provide exceptional customer service
- Identify and support customers to explore their financial needs
- Undertake transaction activities for customers
- Educate customers on using digital banking solutions
- Conduct needs-based conversations to generate opportunities in personal banking and lending
Customer ServiceBankingFinancial ServicesOn-siteFull-timeIndooroopillyQueenslandAustraliaBOQ GroupEntry Level