Process Lead - Fintech Commercial Operations

Booking.com

Amsterdam

2 weeks ago

Amsterdam

2 weeks ago

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Process Lead - Fintech Commercial Operations

Process Lead - Fintech Commercial Operations role focusing on PSP Governance, documenting payment partner access models, and driving process improvements. Requires Lean Six Sigma expertise, stakeholder management, and experience in the Payments industry.

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Hybrid

Full-time

Mid Level

Lean Six Sigma

Process Improvement

Salary

Not specified

Work Location

Amsterdam, North Holland, Netherlands, NL

Work Model

Hybrid

Experience Required

5 years

Employment Type

Full-time

Experience Level

Broad Job Knowledge (3 - 5 years)

Core Qualifications

Technical (Must-have)

Lean Six SigmaProcess ImprovementProject Management

Soft Skills

Attention to detailAdaptabilitySelf-starterPersonal accountabilityCommunicationMulti-tasking

Key Responsibilities

•Develop a method for data driven process Optimization in order to drive efficiency, Commercial growth & Partner Experience
•Develop a scalable way to drive process Improvement based up on Operational feedback
•Initiate & Drive pilot programs to test new ways of working
•Analyze process performance and research the need within Operations, to identify improvement areas
•Select improvement areas where the biggest impact can be made
•Use their Lean Six Sigma experience and tools in a pragmatic way to identify root causes and select the best solutions
•Initiate and drive process & technical changes across departments in a diverse stakeholder field such as; Operations, Product, Analytics & Legal
•Assure and safeguard the improvement on the long-term by installing the appropriate control measures for key metrics

Process LeadFintechCommercial OperationsPSP GovernanceLean Six SigmaProcess ImprovementProject ManagementPaymentsHybridAmsterdam

Key Responsibilities

•Develop a method for data driven process Optimization in order to drive efficiency, Commercial growth & Partner Experience

•Develop a scalable way to drive process Improvement based up on Operational feedback

•Initiate & Drive pilot programs to test new ways of working

•Analyze process performance and research the need within Operations, to identify improvement areas

•Select improvement areas where the biggest impact can be made

•Use their Lean Six Sigma experience and tools in a pragmatic way to identify root causes and select the best solutions

•Initiate and drive process & technical changes across departments in a diverse stakeholder field such as; Operations, Product, Analytics & Legal

•Assure and safeguard the improvement on the long-term by installing the appropriate control measures for key metrics