
Customer Service Supervisor
BlueScope
Rockhampton
1 week ago
Rockhampton
1 week ago
Customer Service Supervisor
BlueScope's Lysaght business seeks a Customer Service Supervisor to lead and develop a team in Rockhampton, QLD, focusing on exceptional customer experiences and aligning team strategy with business objectives. The role requires leadership experience, B2B sales understanding, and a customer-centric mindset.
On-site
Full-time
Mid Level
Salary
Not specified
Core Qualifications
Soft Skills
communicationleadershipinfluencing changecustomer-centric mindsetattention to detail
Key Responsibilities
- Coach and motivate customer service team to enhance capability, performance and engagement
- Grow collaborative partnerships with customers and internal stakeholders
- Monitor business operations; identify trends to respond to opportunities or risks
- Review customer service processes to enhance customer satisfaction
Customer Service SupervisorRockhamptonBlueScopeLysaghtFull-timeB2BLeadershipCustomer Experience