Technical Support Specialist
Bapcor Limited
Brisbane Airport
1 week ago
Brisbane Airport
1 week ago
Technical Support Specialist
Precision Automotive Equipment seeks a Technical Support Specialist to support customers and field technicians, troubleshoot automotive equipment, create safety documentation, and deliver training. The role requires mechanical aptitude, technical troubleshooting skills, and experience with diagnostic tools.
On-site
Full-time
Entry Level
Diagnostic Tools
Vehicle Communication Systems
Salary
Not specified
Core Qualifications
Technical (Must-have)
diagnostic toolsvehicle communication systemsautomotive workshop equipmenthardwaresoftware
Soft Skills
communicationproblem solvingcustomer-focused mindsetability to work independentlymultitasking
Key Responsibilities
- Provide technical support to workshops by troubleshooting automotive workshop equipment including diagnostic tools
- Identify and resolve problems related to associated hardware and software components
- Reduce vehicle downtime through fast, accurate, and competent problem-solving
- Deliver timely, effective, and individualized customer support
- Assist workshops in maintaining optimal system performance of their equipment
- Escalate complex technical issues where required and follow through to resolution
- Work close with manufacturers to ensure relationships and information is exchanged positively to benefit customer outcomes
Technical SupportAutomotiveITDiagnosticsCustomer SupportTroubleshootingFull-timeOn-siteBrisbaneBapcor