Manager, Enterprise Customer Success
Autodesk
Netherlands
1 week ago
Netherlands
1 week ago
Manager, Enterprise Customer Success
Autodesk seeks a Manager, Enterprise Customer Success to guide a team of Customer Success Managers in the DACH & Netherlands area. The role focuses on driving customer adoption and business outcomes for Enterprise customers with a customer-first mindset.
Remote
Full-time
Director
AECO Industries
Cloud Technologies
Salary
Not specified
Core Qualifications
Technical (Must-have)
AECO industriescloud technologiesdigital technologiesSaaS technologiesDACH marketNetherland marketCustomer Success Plansrecurring revenue business models
Soft Skills
customer-first mindsetstrong business acumenempathypassion for growthability to influenceadaptabilityenthusiasticcreative leadershipmethodical mindsetprocess-oriented mindsetexcellent communicationpresentation skillsdesire for continuous learning
Key Responsibilities
- Manage a team of Customer Success Managers for our AEC industry within the DACH & Netherlands area
- Increase customer adoption and maturity by creating customer outcomes across a selected group of our Enterprise customers
- Enable the team to develop, execute and manage Customer Success Plans detailing efforts to achieve higher adoption and satisfaction aligned to customer business outcomes
- Establish direct relationships with customers developing greater customer engagement
- Facilitate change and promote innovation
- Create a purposeful environment where everybody can bring their authentic selves at work
Customer SuccessManagerEnterpriseAECDACHNetherlandsRemoteSaaSAutodesk