
Solution Architect
Zeta Global
Solution Architect
The Solution Architect is a client-facing consultant in Technical Services who turns complex client goals into secure, scalable solutions on Zeta's platforms. You lead discovery, design, estimation, build, and optimisation, balancing business outcomes, delivery effort, technical risk, and long-term maintainability. You work across marketing automation, loyalty, data, and integrations, supporting work that ranges from targeted enhancements to complex enterprise programmes.
Solution Architect
The Solution Architect is a client-facing consultant in Technical Services who turns complex client goals into secure, scalable solutions on Zeta's platforms. You lead discovery, design, estimation, build, and optimisation, balancing business outcomes, delivery effort, technical risk, and long-term maintainability. You work across marketing automation, loyalty, data, and integrations, supporting work that ranges from targeted enhancements to complex enterprise programmes.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead client scoping sessions and workshops on their business and technical challenges, uncover the use cases that drive the design, and take it through to requirements and sign-off.
- Scope and estimate the work, design the most efficient solution to meet the client's goals on our platform, and advise on the fastest path to value.
- Own the end-to-end solution design for assigned clients across marketing automation, people-based and email marketing, loyalty, and marketing cloud/CDP, covering identity, data, APIs, orchestration, and measurement.
- Consult on web and digital experiences, and design, deploy, and troubleshoot site tagging (i.e. GTM, Tealium, Adobe Launch, data layer, event/conversion tracking, identity sync, consent).
- Produce and maintain clear technical artefacts: solution designs, data mappings, integration specs, test plans, handover docs, and reusable assets, and guide testing through to issue resolution.
- Weigh trade-offs across performance, reliability, security, and time to value, and spot risks early with practical alternatives to resolve them.
- Support project managers on timelines by giving input on each part of the solution and where the effort sits.
- Get hands-on to build and test solutions, support the delivery team, and work with technical and data specialists where the design needs deeper input.
- Feed client needs that go beyond current product capability back to the Product team, and support pre-sales scoping and effort estimates with sales and technical colleagues.