6 days ago

Director Product - Platform & Identity

Xero

Melbourne

6 days ago

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Xero is seeking a Director of Product for Platform & Identity to lead multiple product teams, set the vision for scaling into larger businesses, and drive innovation in identity, authentication, and platform reliability. The role requires deep technical platform product experience, AI fluency, and strong people leadership.

AI-enabledHybridFull-timeDirectorProduct ManagementPlatform Product Experience

Director Product - Platform & Identity

Apply

AI-enabledHybridFull-timeDirectorProduct Management

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Director

Core Qualifications

Technical (Must-have)

Product ManagementPlatform Product ExperienceAIIdentityAuthenticationAuthorizationFraud DetectionMFASSOPasskeysCustomer Due DiligenceAI Agent IdentityBack-End PlatformsUser PermissionsOKRs

Soft Skills

LeadershipCoachingMentoringCommunicationStakeholder ManagementStrategic ThinkingCollaborationProblem SolvingCuriosityAdaptability

Key Responsibilities

•Lead multiple product teams and step in to solve complex product problems.
•Set the vision and ambition for Xero's growth into larger medium-sized businesses.
•Drive innovation and execution across identity, authentication/authorisation, fraud detection, and platform reliability.
•Define customer vision and long-term future state.
•Develop support strategies and low-fidelity solution concepts.
•Launch and monitor products, aligning with Customer teams.
•Nurture iterative product improvements and lifecycle management.
•Manage risks from non-functional concerns including security, privacy, and compliance.
•Standardise and improve product practice.
•Provide team leadership, shaping team vision, culture, and ways of working.
•Enable and empower team members to work autonomously.
•Recruit new team members and manage team compliance.
•Foster a safe environment for experimentation and learning.
•Drive performance and results in the team.
•Establish OKRs and ensure team work contributes to achieving them.

Product ManagementDirectorPlatformIdentityAIXeroHybridFull-timeMelbourneAustralia

Core Qualifications

Technical (Must-have)

Product ManagementPlatform Product ExperienceAIIdentityAuthenticationAuthorizationFraud DetectionMFASSOPasskeysCustomer Due DiligenceAI Agent IdentityBack-End PlatformsUser PermissionsOKRs

Soft Skills

LeadershipCoachingMentoringCommunicationStakeholder ManagementStrategic ThinkingCollaborationProblem SolvingCuriosityAdaptability

Key Responsibilities

•Lead multiple product teams and step in to solve complex product problems.

•Set the vision and ambition for Xero's growth into larger medium-sized businesses.

•Drive innovation and execution across identity, authentication/authorisation, fraud detection, and platform reliability.

•Define customer vision and long-term future state.

•Develop support strategies and low-fidelity solution concepts.

•Launch and monitor products, aligning with Customer teams.

•Nurture iterative product improvements and lifecycle management.

•Manage risks from non-functional concerns including security, privacy, and compliance.

•Standardise and improve product practice.

•Provide team leadership, shaping team vision, culture, and ways of working.

•Enable and empower team members to work autonomously.

•Recruit new team members and manage team compliance.

•Foster a safe environment for experimentation and learning.

•Drive performance and results in the team.

•Establish OKRs and ensure team work contributes to achieving them.