4 days ago

Account Manager

UpGuard

Sydney

4 days ago

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Account Manager

UpGuard is hiring an Account Manager to join its high-performing sales team in Sydney, focusing on revenue retention and expansion within key accounts. The role involves driving renewals, contract negotiation, and collaboration with cross-functional teams. Ideal candidates have a strong commercial background, ideally as an Account Executive or in SaaS renewals, with knowledge of the cybersecurity landscape, particularly Third-Party Risk Management (TPRM).

AI-enabledHybridFull-timeEntry LevelAccount ManagementSaaS Renewals

Account Manager

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AI-enabledHybridFull-timeEntry LevelAccount Management

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

Account ManagementSaaS RenewalsRevenue GrowthContract NegotiationCyber SecurityThird-Party Risk Management (TPRM)Data-driven Decision MakingCross-functional CollaborationStrategic ThinkingAI Tools

Soft Skills

CollaborationStrategic MindsetCuriosityAdaptability

Preferred Qualifications

Technical (Nice-to-have)

SalesAdvanced NegotiationCyber Security Certifications

Key Responsibilities

•Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.
•Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.
•Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.
•Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.
•Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.
•Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.
•Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments.

Account ManagerSalesCybersecuritySaaSThird-Party Risk ManagementHybridFull-timeSydneyUpGuard

Key Responsibilities

•Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.

•Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.

•Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.

•Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.

•Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.

•Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.

•Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments.