4 days ago

Account Manager

UpGuard

Brisbane

4 days ago

Apply

Account Manager

UpGuard is hiring an Account Manager to drive renewals and revenue growth within key accounts. The role requires commercial experience in SaaS renewals and knowledge of the cybersecurity landscape, particularly Third-Party Risk Management. The position is hybrid in Brisbane, Australia, and offers a range of benefits including a monthly lifestyle subsidy and learning allowance.

AI-enabledHybridFull-timeEntry LevelAccount ManagementSaaS Renewals

Account Manager

Apply

AI-enabledHybridFull-timeEntry LevelAccount Management

Salary

Not specified

Work Location

Brisbane, Queensland, Australia, AU

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

Account ManagementSaaS RenewalsRevenue GrowthContract NegotiationCyber SecurityThird-Party Risk Management (TPRM)Data-driven Decision MakingCross-functional CollaborationStrategic ThinkingAI Tools

Soft Skills

CollaborationStrategic MindsetCuriosityHigh EnergyRelentless Desire to Win

Preferred Qualifications

Technical (Nice-to-have)

Account Executive ExperienceAdvanced Negotiation SkillsCyber Security Certifications

Key Responsibilities

•Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.
•Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.
•Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.
•Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.
•Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.
•Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.
•Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments.

Account ManagerSalesCybersecuritySaaSThird-Party Risk ManagementHybridFull-timeBrisbaneAustralia

Core Qualifications

Technical (Must-have)

Account ManagementSaaS RenewalsRevenue GrowthContract NegotiationCyber SecurityThird-Party Risk Management (TPRM)Data-driven Decision MakingCross-functional CollaborationStrategic ThinkingAI Tools

Soft Skills

CollaborationStrategic MindsetCuriosityHigh EnergyRelentless Desire to Win

Key Responsibilities

•Drive Renewals: Take ownership of the renewal process for a portfolio of key accounts, ensuring timely and successful contract renewals.

•Revenue Retention: Implement strategies to safeguard existing revenue, proactively identifying risks and addressing them before they impact the business.

•Revenue Expansion: Collaborate with sales teams to identify upsell and cross-sell opportunities within your accounts, contributing to overall revenue growth.

•Contract Negotiation: Lead negotiations for renewals and expansions, working closely with legal and finance teams to structure favorable agreements.

•Market Insights: Stay informed about industry trends, competitive landscape, and client needs to offer informed recommendations that drive client value and satisfaction.

•Collaboration: Partner with sales, customer success, and marketing teams to align on account strategies and ensure a cohesive approach to client growth.

•Reporting & Metrics: Track and report on renewal rates, upsell success, and overall account health, using data to inform decision-making and strategy adjustments.