AI and Automation Lead
TAL Australia
AI and Automation Lead
TAL, one of Australia's leading life insurers, is seeking an AI and Automation Lead to join its IL AI Innovation & Governance Hub in Sydney. This hybrid, full-time role involves hands-on building of automation solutions using Microsoft Power Platform, AI Builder, and Copilot Studio, while leading a small team and managing senior stakeholder relationships. The ideal candidate has strong Power Platform experience, business analysis skills, and a passion for coaching.
AI and Automation Lead
TAL, one of Australia's leading life insurers, is seeking an AI and Automation Lead to join its IL AI Innovation & Governance Hub in Sydney. This hybrid, full-time role involves hands-on building of automation solutions using Microsoft Power Platform, AI Builder, and Copilot Studio, while leading a small team and managing senior stakeholder relationships. The ideal candidate has strong Power Platform experience, business analysis skills, and a passion for coaching.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Design and build automation solutions using Microsoft Power Platform, AI Builder and Copilot Studio - hands-on, in production, not just in design
- Translate business challenges into well-scoped, high-impact automation opportunities by running discovery sessions with business teams across underwriting, customer service, product, marketing and distribution
- Lead end-to-end delivery of AI and automation initiatives, managing priorities, dependencies and risks across a concurrent pipeline
- Coach and develop a team of analysts, building capability and instilling good delivery practice so the team grows over time
- Partner with senior business stakeholders to manage expectations, communicate progress and navigate competing priorities
- Embed AI governance and compliance standards to ensure responsible, sustainable adoption in line with TAL's AI Implementation Policy