1 week ago

E-commerce Specialist / Manager

Sony Music Entertainment

Sydney

1 week ago

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Sony Music Entertainment is seeking an E-commerce Specialist/Manager to join its internal D2C team in Sydney. The role involves building and operating Shopify storefronts, supporting album launches and merchandise activity, and collaborating with local and international teams. Candidates should have 2+ years of e-commerce experience and strong Shopify skills.

AI-enabledOn-siteFull-timeEntry LevelShopifyE-commerce

E-commerce Specialist / Manager

Apply

AI-enabledOn-siteFull-timeEntry LevelShopify

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

On-site

Experience Required

2 years

Employment Type

Full-time

Experience Level

2+ years’ experience in an e commerce or online retail role

Core Qualifications

Technical (Must-have)

ShopifyE-commerceInventory ManagementPricingProduct UploadsData AnalysisExcelMicrosoft TeamsMicrosoft CopilotP&L ManagementKPI TrackingEDMPaid MediaOn-site OptimizationCustomer Journey

Soft Skills

CommunicationOrganizational SkillsDetail-OrientedProactiveSolutions-FocusedTime ManagementPassion for Music

Preferred Qualifications

Technical (Nice-to-have)

CodingDevelopmentKlaviyoAdobe PhotoshopAsanaANZ Retail Landscape

Key Responsibilities

•Build, launch, and optimise Shopify storefronts as part of a global e-commerce service team.
•Own the day-to-day operation of stores, including product uploads, pricing updates, inventory management, and ongoing optimisation.
•Act as a key operational contact for local and international stakeholders.
•Assist in the delivery of album launches, pre-orders, bundles, and release activity across Shopify stores.
•Coordinate merchandise drops, limited editions, tour integrations, and post-tour stock updates.
•Partner with store management and commercial strategy teams to align execution with business objectives.
•Monitor market trends, consumer behavior, and store performance to inform decisions.
•Oversee the end-to-end customer journey, collaborating with fulfilment, logistics, and customer service partners.
•Support store-level commercial performance, contributing to P&L management, inventory optimisation, and revenue targets.
•Track, analyse, and report on key e-commerce KPIs and store analytics.
•Support the execution of e-commerce marketing activity across stores, including EDMs, paid media, and on-site optimisation.

E-commerceShopifyD2CMusic IndustryMerchandiseFull-timeOn-siteSydneySony Music

Core Qualifications

Technical (Must-have)

ShopifyE-commerceInventory ManagementPricingProduct UploadsData AnalysisExcelMicrosoft TeamsMicrosoft CopilotP&L ManagementKPI TrackingEDMPaid MediaOn-site OptimizationCustomer Journey

Soft Skills

CommunicationOrganizational SkillsDetail-OrientedProactiveSolutions-FocusedTime ManagementPassion for Music

Key Responsibilities

•Build, launch, and optimise Shopify storefronts as part of a global e-commerce service team.

•Own the day-to-day operation of stores, including product uploads, pricing updates, inventory management, and ongoing optimisation.

•Act as a key operational contact for local and international stakeholders.

•Assist in the delivery of album launches, pre-orders, bundles, and release activity across Shopify stores.

•Coordinate merchandise drops, limited editions, tour integrations, and post-tour stock updates.

•Partner with store management and commercial strategy teams to align execution with business objectives.

•Monitor market trends, consumer behavior, and store performance to inform decisions.

•Oversee the end-to-end customer journey, collaborating with fulfilment, logistics, and customer service partners.

•Support store-level commercial performance, contributing to P&L management, inventory optimisation, and revenue targets.

•Track, analyse, and report on key e-commerce KPIs and store analytics.

•Support the execution of e-commerce marketing activity across stores, including EDMs, paid media, and on-site optimisation.