1 day ago

Product Owner (Technical) - AI-Native Product Team

ShiftCare

Macquarie Park

1 day ago

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ShiftCare is seeking a technically minded, design-opinionated Product Owner to join its AI-native product team. The role involves running an AI operating system for product work, setting the quality bar on UI design, and driving adoption. Candidates should have strong technical depth, UI design opinions, and experience building with AI agents.

AI-enabledRemoteFull-timeMid LevelAI AgentsPrompt Engineering

Product Owner (Technical) - AI-Native Product Team

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AI-enabledRemoteFull-timeMid LevelAI Agents

Salary

Not specified

Work Location

Macquarie Park, New South Wales, Australia, AU

Work Model

Remote

Experience Required

4 years

Employment Type

Full-time

Experience Level

Associate

Core Qualifications

Technical (Must-have)

AI agentsPrompt engineeringAgent workflowsUI designWireframingPrototypingAPIsData analysisSystem architectureLinearGitHubAgileB2B SaaSProduct managementBacklog management

Soft Skills

CommunicationAutonomyBias to actionScepticismDesign critiqueJudgmentPrecisionClarityCollaboration

Preferred Qualifications

Technical (Nice-to-have)

FigmaLaunchDarklyHubSpotNotionClaude CodeHermesCare domain experienceHealth domain experienceDisability domain experienceWorkforce management domain experience

Key Responsibilities

•Run the AI operating system: own agent workflows, write prompts, skills, and scheduled jobs, review output, and improve the system weekly.
•Set the quality bar on UI design: partner with design, critique flows, sketch/wireframe/prototype, and refuse to ship merely functional experiences.
•Get into the technical detail: read APIs, query data, understand data models, and reason about trade-offs with engineers.
•Prioritise with revenue in mind: shape roadmap by weighing net-new revenue, churn, support tickets, and strategic fit.
•Market what you ship in plain language: write blurbs, announcements, and help articles to drive adoption.
•Own and groom the backlog: maintain a healthy, well-prioritised backlog in Linear with clear user stories and acceptance criteria.
•Drive delivery: run refinement, planning, and reviews, keep work unblocked, and make scoping calls.
•Stay close to customers: gather and synthesise feedback through support conversations, user testing, and direct contact.
•Measure and learn: track adoption, engagement, retention, and rollout state, and use learnings to decide what to build.

Product OwnerAI-nativeAgent workflowsUI designB2B SaaSRemoteFull-timeProduct ManagementShiftCare

Key Responsibilities

•Run the AI operating system: own agent workflows, write prompts, skills, and scheduled jobs, review output, and improve the system weekly.

•Set the quality bar on UI design: partner with design, critique flows, sketch/wireframe/prototype, and refuse to ship merely functional experiences.

•Get into the technical detail: read APIs, query data, understand data models, and reason about trade-offs with engineers.

•Prioritise with revenue in mind: shape roadmap by weighing net-new revenue, churn, support tickets, and strategic fit.

•Market what you ship in plain language: write blurbs, announcements, and help articles to drive adoption.

•Own and groom the backlog: maintain a healthy, well-prioritised backlog in Linear with clear user stories and acceptance criteria.

•Drive delivery: run refinement, planning, and reviews, keep work unblocked, and make scoping calls.

•Stay close to customers: gather and synthesise feedback through support conversations, user testing, and direct contact.

•Measure and learn: track adoption, engagement, retention, and rollout state, and use learnings to decide what to build.