
Principal Data & AI Architect - Pre-Sales
Salesforce
Principal Data & AI Architect - Pre-Sales
Salesforce is seeking a Principal Data & AI Architect for a pre-sales role in Sydney, Australia. The position requires 7+ years of experience designing data, analytics, and AI architectures, with deep expertise in cloud data platforms and hands-on development. The architect will act as a senior technical leader, guiding customers on Agentforce and Data Cloud 360 solutions.
Principal Data & AI Architect - Pre-Sales
Salesforce is seeking a Principal Data & AI Architect for a pre-sales role in Sydney, Australia. The position requires 7+ years of experience designing data, analytics, and AI architectures, with deep expertise in cloud data platforms and hands-on development. The architect will act as a senior technical leader, guiding customers on Agentforce and Data Cloud 360 solutions.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead pre-sales technical design by analyzing customer needs and recommending solutions aligned with Agentforce capabilities and integration with external agent frameworks.
- Shape best practices around generative AI, agent interoperability, prompt engineering, Data Cloud, and cross-platform integrations.
- Collaborate with AEs and SEs to build hands-on prototypes and demos using Agentforce and integrated external agents.
- Develop thought leadership content—demo templates, whitepapers, enablement sessions—focused on agent lifecycle, integration strategy, and technical effectiveness.
- Act as a central technical knowledge resource, proactively addressing internal technical inquiries, facilitating deep technical enablement, and documenting best practices to empower specialist teams across the organization.
- Understand Agent Interoperability - Map and integrate external agents from hyperscalers (e.g. Copilot, Gemini) into Agentforce via open standards (MCP, A2A); design how these systems collaborate.
- Enable Conversational & Background Agents - Use Agentforce Studio and Agent Builder to configure chat and background agents; integrate with external channels including voice via hyperscaler APIs.
- Drive Prompt Engineering & Lifecycle Strategy - Lead prompt design, testing, monitoring, and iteration; define agent lifecycle best practices from development through refinement.
- Build Hands-On Demos & Prototypes - Co-create quick prototypes (<2 weeks) with AEs demonstrating integration between Agentforce and external agents or services.
- Lead Pre-Sales Workshops - Facilitate whiteboarding, deep-dive sessions, and quick enablement for customers and internal teams.
- Advise on Data & Integration - Integrate Data Cloud (D360), CRM, MuleSoft APIs, and external agent endpoints ensuring cohesive architectures that align with compliance and governance policies.
- Support Early Adoption - Occasionally assist in proof-of-value engagements post-sale by tuning agents and guiding customers toward self-sufficient enablement.
- Own Technical Architecture Decisions - Oversee data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
- Own Technical Enablement - Create and manage accessible technical documentation, knowledge bases, and FAQ resources to rapidly resolve internal technical inquiries, empowering specialist teams to handle technical discussions confidently.