1 day ago

Forward Deployed Engineer - Public Sector, Nonprofit & Education

Salesforce

Melbourne

1 day ago

Apply

Salesforce is hiring a Forward Deployed Engineer for the Public Sector, Nonprofit & Education team in Melbourne. This role involves designing, building, and deploying agentic AI solutions in customer environments, requiring production experience and a builder mindset. Candidates need 3+ years of software engineering experience, customer-facing delivery experience, and fluency in at least one programming language.

Core AIOn-siteFull-timeMid LevelPythonJavaScript

Forward Deployed Engineer - Public Sector, Nonprofit & Education

Apply

Core AIOn-siteFull-timeMid LevelPython

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

On-site

Experience Required

10 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

PythonJavaScriptTypeScriptJavaApexLLMsPrompt EngineeringData ModelingAPIsIntegration PatternsAgentforceData 360SnowflakeDatabricksAI

Soft Skills

CommunicationCollaborationProblem SolvingCuriosityMentorshipCustomer-facingBuilder Mindset

Preferred Qualifications

Technical (Nice-to-have)

Salesforce PlatformSalesforce AdministratorPlatform Developer IAgentforce SpecialistLangChainLlamaIndexBigQueryData EngineeringPlatform ArchitectureHeadless Deployments

Key Responsibilities

•Develop AI agents and experiences that take real actions for real organizations.
•Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
•Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
•Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
•Build and maintain agent performance dashboards and customer KPI reporting.
•Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.
•Co-build alongside customers and partners, sharing best practices and enablement.
•Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
•Partner with the Deployment Strategist to translate customer business challenges into agentic solutions.

Forward Deployed EngineerAIAgentic AIPublic SectorNonprofitEducationSalesforceFull-timeOn-siteMelbourne

Key Responsibilities

•Develop AI agents and experiences that take real actions for real organizations.

•Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.

•Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.

•Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.

•Build and maintain agent performance dashboards and customer KPI reporting.

•Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.

•Co-build alongside customers and partners, sharing best practices and enablement.

•Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.

•Partner with the Deployment Strategist to translate customer business challenges into agentic solutions.