Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce
Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce is hiring a Forward Deployed Engineer for its Global Public Sector (Government, Nonprofit, Education) teams. This hybrid role in Brisbane involves designing, building, and deploying agentic AI solutions directly in enterprise customer environments, requiring production experience, customer-facing delivery experience, and proficiency in programming languages like Python or JavaScript.
Forward Deployed Engineer - Public Sector, Nonprofit & Education
Salesforce is hiring a Forward Deployed Engineer for its Global Public Sector (Government, Nonprofit, Education) teams. This hybrid role in Brisbane involves designing, building, and deploying agentic AI solutions directly in enterprise customer environments, requiring production experience, customer-facing delivery experience, and proficiency in programming languages like Python or JavaScript.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Develop AI agents and experiences that take real actions for real organizations.
- Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
- Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
- Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
- Build and maintain agent performance dashboards and customer KPI reporting.
- Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.
- Co-build alongside customers and partners, sharing best practices and enablement.
- Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
- Partner with the Deployment Strategist to translate customer business challenges into agentic solutions.