3 days ago

Forward Deployed Engineer

Salesforce

Sydney

3 days ago

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Salesforce is hiring a Forward Deployed Engineer to design, build, and deploy agentic AI solutions in enterprise customer environments. The role requires 3+ years of software engineering experience, customer-facing delivery experience, and proficiency in Python, JavaScript/TypeScript, Java, or Apex. The position is remote in Sydney, Australia, with ~25% travel.

Core AIRemoteFull-timeMid LevelPythonJavaScript

Forward Deployed Engineer

Apply

Core AIRemoteFull-timeMid LevelPython

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Remote

Experience Required

3 years

Employment Type

Full-time

Experience Level

3+ years of software engineering or technical delivery experience

Core Qualifications

Technical (Must-have)

PythonJavaScriptTypeScriptJavaApexLLMsPrompt EngineeringData ModelingAPIsIntegration PatternsAI AgentsAgentic AIFull-Stack DevelopmentData PipelinesKPI Reporting

Soft Skills

Builder MindsetCollaborationCuriosityCommunicationProblem SolvingMentorshipAdaptability

Preferred Qualifications

Technical (Nice-to-have)

Salesforce PlatformSalesforce AdministratorPlatform Developer IAgentforce SpecialistLangChainLlamaIndexSnowflakeDatabricksBigQueryData EngineeringPlatform ArchitectureHeadless Deployments

Key Responsibilities

•Develop AI agents and experiences that take real actions for real organisations.
•Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.
•Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
•Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
•Build and maintain agent performance dashboards and customer KPI reporting.
•Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.
•Co-build alongside customers and partners, sharing best practices and enablement.
•Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
•Partner with the Deployment Strategist to translate customer business challenges into agentic solutions.

Forward Deployed EngineerAIAgentic AISalesforceRemoteFull-timeEngineeringCustomer-facingLLMsData Pipelines

Key Responsibilities

•Develop AI agents and experiences that take real actions for real organisations.

•Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems.

•Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.

•Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.

•Build and maintain agent performance dashboards and customer KPI reporting.

•Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days.

•Co-build alongside customers and partners, sharing best practices and enablement.

•Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.

•Partner with the Deployment Strategist to translate customer business challenges into agentic solutions.