Professional Standards Manager
Maurice Blackburn Lawyers
Professional Standards Manager
Maurice Blackburn, a leading Australian law firm, seeks a Professional Standards Manager to lead and enhance professional standards and complaints handling. The role involves improving practice management processes, implementing best practices, leveraging technology including Generative AI, and delivering training programs. Requires a law degree, at least 7 years post-admission experience, and strong risk management skills.
Professional Standards Manager
Maurice Blackburn, a leading Australian law firm, seeks a Professional Standards Manager to lead and enhance professional standards and complaints handling. The role involves improving practice management processes, implementing best practices, leveraging technology including Generative AI, and delivering training programs. Requires a law degree, at least 7 years post-admission experience, and strong risk management skills.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Uplift and continuously improve practice management processes and policies.
- Implement best practices and innovative solutions.
- Review and optimize the use of systems and technology, including Generative AI.
- Design and deliver impactful training programs for lawyers and non-lawyers on case selection, professional standards, risk management, and practice management.
- Drive a culture of continuous improvement and professional development.
- Implement and update our professional standards audit system, providing qualitative audits and assurance.
- Establish systems and processes to ensure compliance with relevant laws, regulations, and ethical standards.