Professional Standards Manager
Maurice Blackburn Lawyers
Professional Standards Manager
Maurice Blackburn, a leading Australian law firm, seeks a Professional Standards Manager to lead professional standards and complaints handling. The role involves improving practice management, implementing best practices, leveraging technology including Generative AI, and designing training programs. Requires a law degree, at least 7 years post-admission experience, and strong risk management skills.
Professional Standards Manager
Maurice Blackburn, a leading Australian law firm, seeks a Professional Standards Manager to lead professional standards and complaints handling. The role involves improving practice management, implementing best practices, leveraging technology including Generative AI, and designing training programs. Requires a law degree, at least 7 years post-admission experience, and strong risk management skills.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Uplift and continuously improve practice management processes and policies.
- Implement best practices and innovative solutions.
- Review and optimize the use of systems and technology, including Generative AI.
- Design and deliver impactful training programs for lawyers and non-lawyers on case selection, professional standards, risk management, and practice management.
- Drive a culture of continuous improvement and professional development.
- Implement and update our professional standards audit system, providing qualitative audits and assurance.
- Establish systems and processes to ensure compliance with relevant laws, regulations, and ethical standards.