2 days ago

Senior Product Manager, Agentic Products

Lendi Group

Sydney

2 days ago

Apply

Lendi Group is seeking a Senior Product Manager to own internal agentic products (Broker GPT, Pricing Agent, Valuation Agent, Deal Ready Agent) and shared customer communications capabilities. The role involves leading strategy, delivery, adoption, and optimization, managing a cross-functional squad, and coaching a Product Manager. Requires experience in regulated environments, AI/agentic products, and strong product management skills.

AI-enabledOn-siteFull-timeSeniorProduct ManagementAI

Senior Product Manager, Agentic Products

Apply

AI-enabledOn-siteFull-timeSeniorProduct Management

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

On-site

Employment Type

Full-time

Experience Level

Senior Product Manager

Core Qualifications

Technical (Must-have)

Product ManagementAIAgentic workflowsConversational AICustomer communicationsSMSVoiceOutbound diallerWhatsAppOmnichannel orchestrationCRMData literacyTechnical fluencyCompliance-by-designRisk management

Soft Skills

LeadershipCoachingCommunicationStakeholder managementCustomer-centric thinkingCommercial judgementInfluenceCollaboration

Preferred Qualifications

Technical (Nice-to-have)

Financial servicesLendingMortgage brokingProperty

Key Responsibilities

•Own the product strategy, roadmap and prioritisation for internal agentic products and shared customer communications capabilities.
•Lead the development, adoption and optimisation of Broker GPT, Pricing Agent, Valuation Agent, Deal Ready Agent and emerging internal agents.
•Identify high-value opportunities to apply AI and automation across broker and operational workflows.
•Define MVPs, pilots, rollout plans and success measures for agentic products.
•Shape the enabling product strategy and roadmap for customer communications across agentic chat, SMS, voice, outbound dialler, WhatsApp and emerging messaging technologies.
•Partner with Product Managers across Lendi Group to understand domain and channel needs.
•Own the roadmap, governance, adoption and performance of Lendi Group’s established WhatsApp integration.
•Lead a cross-functional squad across Product, Design, Engineering, Data and QA.
•Align senior stakeholders across Product, Engineering, AI, Legal, Compliance, Operations and go-to-market teams.
•Establish and monitor measures across broker productivity, agent quality and trust, product adoption, customer contactability and engagement.
•Manage and coach a Product Manager.

Product ManagementAIAgentic ProductsCustomer CommunicationsFinancial ServicesFintechSeniorSydneyLendi Group

Core Qualifications

Technical (Must-have)

Soft Skills

LeadershipCoachingCommunicationStakeholder managementCustomer-centric thinkingCommercial judgementInfluenceCollaboration

Key Responsibilities

•Own the product strategy, roadmap and prioritisation for internal agentic products and shared customer communications capabilities.

•Lead the development, adoption and optimisation of Broker GPT, Pricing Agent, Valuation Agent, Deal Ready Agent and emerging internal agents.

•Identify high-value opportunities to apply AI and automation across broker and operational workflows.

•Define MVPs, pilots, rollout plans and success measures for agentic products.

•Shape the enabling product strategy and roadmap for customer communications across agentic chat, SMS, voice, outbound dialler, WhatsApp and emerging messaging technologies.

•Partner with Product Managers across Lendi Group to understand domain and channel needs.

•Own the roadmap, governance, adoption and performance of Lendi Group’s established WhatsApp integration.

•Lead a cross-functional squad across Product, Design, Engineering, Data and QA.

•Align senior stakeholders across Product, Engineering, AI, Legal, Compliance, Operations and go-to-market teams.

•Establish and monitor measures across broker productivity, agent quality and trust, product adoption, customer contactability and engagement.

•Manage and coach a Product Manager.