1 week ago

Revenue & Billing Analyst

Jobgether

Australia

1 week ago

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Revenue & Billing Analyst needed for a fully remote, async-first role based in Australia, managing end-to-end customer billing, accounts receivable, collections, reconciliations, and MRR/ARR reporting. Requires around four years of relevant experience in subscription/SaaS billing, strong reconciliation and Excel/Google Sheets skills, and a track record of process improvement and automation.

AI-enabledRemoteFull-timeMid LevelCustomer BillingAccounts Receivable

Revenue & Billing Analyst

Apply

AI-enabledRemoteFull-timeMid LevelCustomer Billing

Salary

Not specified

Work Location

Australia, AU

Work Model

Fully remote, async-first, with at least five hours of daily overlap with the UK-based Finance team

Experience Required

4 years

Employment Type

Full-time, Individual Contractor basis

Experience Level

Around four years of relevant experience is typical, but demonstrated ownership and impact matter more than a specific number of years

Core Qualifications

Technical (Must-have)

Customer billingAccounts ReceivableCollectionsSubscription billingSaaSRecurring revenueReconciliationsExcelGoogle SheetsFinancial reportingProcess automationAI toolsMRR/ARR reporting

Soft Skills

AutonomyOrganizationProblem-solvingWritten communicationVerbal communicationCollaborationInclusivityContinuous improvementOwnership

Preferred Qualifications

Technical (Nice-to-have)

ChargebeeZuoraRecurlyStripe BillingMaxioPaddleUpflowTesorioSQLLookerMetabasePower BIHolisticsClauden8nZapierMakePythonMulti-currency billingERP migrations

Key Responsibilities

•Own the end-to-end customer billing process, including invoicing, subscription changes, payment queries, refunds, failed-payment recovery, credit notes, and billing corrections within agreed approval limits.
•Manage accounts receivable, collections, and dunning activities, including resolving failed payments and billing disputes directly with customers.
•Partner with Customer Success on complex or sensitive customer billing cases and ensure issues are followed through to resolution.
•Investigate recurring billing and payment issues, identify their root causes, and improve the underlying processes to prevent them from recurring.
•Perform reconciliations across billing, payments, subscription reporting, and the general ledger, explaining timing or definition differences and ensuring financial data remains accurate.
•Produce and analyze MRR/ARR movement reporting to help Finance understand changes in recurring revenue and the reasons behind them.
•Improve and introduce Finance automations across billing, accounts receivable, collections, and reporting, moving routine activities toward efficient, exception-based processing.
•Support changes to billing platforms, pricing, and packaging from a Finance perspective by defining requirements, testing outcomes, monitoring exceptions, and collaborating with Product and Engineering when technical changes are required.
•Contribute to an inclusive, supportive, and high-performing remote team culture.

Revenue & Billing AnalystFinanceAccountingSaaSSubscription billingAccounts ReceivableCollectionsRemoteAutomationAustralia

Core Qualifications

Technical (Must-have)

Customer billingAccounts ReceivableCollectionsSubscription billingSaaSRecurring revenueReconciliationsExcelGoogle SheetsFinancial reportingProcess automationAI toolsMRR/ARR reporting

Soft Skills

AutonomyOrganizationProblem-solvingWritten communicationVerbal communicationCollaborationInclusivityContinuous improvementOwnership

Key Responsibilities

•Own the end-to-end customer billing process, including invoicing, subscription changes, payment queries, refunds, failed-payment recovery, credit notes, and billing corrections within agreed approval limits.

•Manage accounts receivable, collections, and dunning activities, including resolving failed payments and billing disputes directly with customers.

•Partner with Customer Success on complex or sensitive customer billing cases and ensure issues are followed through to resolution.

•Investigate recurring billing and payment issues, identify their root causes, and improve the underlying processes to prevent them from recurring.

•Perform reconciliations across billing, payments, subscription reporting, and the general ledger, explaining timing or definition differences and ensuring financial data remains accurate.

•Produce and analyze MRR/ARR movement reporting to help Finance understand changes in recurring revenue and the reasons behind them.

•Improve and introduce Finance automations across billing, accounts receivable, collections, and reporting, moving routine activities toward efficient, exception-based processing.

•Support changes to billing platforms, pricing, and packaging from a Finance perspective by defining requirements, testing outcomes, monitoring exceptions, and collaborating with Product and Engineering when technical changes are required.

•Contribute to an inclusive, supportive, and high-performing remote team culture.