
Technical Specialist
InterSystems
Technical Specialist
The Technical Specialist role focuses on delivering technical aspects of the InterSystems TrakCare healthcare solution. Responsibilities include integration, system management, development, and client support. Requires knowledge of SQL, HTML5, CSS, JavaScript, REST APIs, JSON, XML, Python, shell scripting, and familiarity with Git, CI/CD, and containerized deployment.
Technical Specialist
The Technical Specialist role focuses on delivering technical aspects of the InterSystems TrakCare healthcare solution. Responsibilities include integration, system management, development, and client support. Requires knowledge of SQL, HTML5, CSS, JavaScript, REST APIs, JSON, XML, Python, shell scripting, and familiarity with Git, CI/CD, and containerized deployment.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Develop documentation related to implementation requirements.
- Implement interfaces including unit and system testing.
- Document 'as built' interfaces including technical setup and dependencies.
- Support interfaces including changes over time.
- Install and configure TrakCare solution in multiple environments and servers.
- Update TrakCare installations with latest version.
- Apply application patches and ad-hoc releases.
- Undertake customer specific development such as reports or data extracts.
- Liaise with client or business analyst regarding enhancement requests.
- Advise and assist Project Managers during implementation.
- Manage resolution of outstanding acceptance issues before and after go-live.
- Provide support on TrakCare data dictionary.
- Provide advice and best practices for technical areas (networks, configurations, architectures).
- Provide technical support for troubleshooting and performance analysis.
- Monitor and respond to Technical Team calls on support ticketing system.
- Produce training materials for technical courses.
- Produce technical documentation (reference materials, installation instructions, user guides, knowledge base articles).
- Participate in on-site technical training if required.
- Participate in on-site technical implementations if required.
- Participate in on-call 24-hour roster service during implementation.