1 day ago

Global Communications Ops Manager

Heidi

Melbourne

1 day ago

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Heidi is seeking a Global Communications Ops Manager to scale the impact of its Communications team. This hands-on role involves owning operational rhythms, ensuring quality of communications output, managing capacity and external partners, and acting as the connective tissue across teams. The ideal candidate has 5-8 years of experience in business operations or communications strategy within a fast-scaling tech environment.

AI-enabledRemoteFull-timeMid LevelBusiness OperationsCommunications Strategy

Global Communications Ops Manager

Apply

AI-enabledRemoteFull-timeMid LevelBusiness Operations

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Remote

Experience Required

8 years

Employment Type

Full-time

Experience Level

5-8 years' experience in business operations, communications strategy or consulting

Core Qualifications

Technical (Must-have)

Business OperationsCommunications StrategyConsultingProject ManagementLinearNotionAI ToolsData AnalysisMedia RelationsWritingBudget ManagementVendor ManagementStakeholder ManagementCross-functional CollaborationProcess Improvement

Soft Skills

Calm under pressureProactiveAccountableHighly organizedStrong systems thinkerClear communicatorEditorial judgmentCare for accuracyAdaptabilityLeadership

Key Responsibilities

•Own end-to-end ops: build cadences, trackers and meeting rhythms; refine reporting and alignment rituals
•Keep daily work, review cycles and deadlines moving, and turn comms plans into action
•Check everything against regulatory and brand standards before it ships
•Manage capacity and make calls when priorities collide
•Oversee budgets and delivery frameworks for PR agencies, vendors and partners
•Act as the link between comms, brand, field and product marketing teams
•Coordinate cross-company projects and flag issues early
•Translate commercial and clinical updates into a comms plan people can act on
•Build templates for recurring tasks
•Use AI tools to move faster
•Track performance against goals and iterate

CommunicationsOperationsManagementHealthcareAIRemoteFull-timeScale-upGlobalTech

Core Qualifications

Technical (Must-have)

Soft Skills

Calm under pressureProactiveAccountableHighly organizedStrong systems thinkerClear communicatorEditorial judgmentCare for accuracyAdaptabilityLeadership

Key Responsibilities

•Own end-to-end ops: build cadences, trackers and meeting rhythms; refine reporting and alignment rituals

•Keep daily work, review cycles and deadlines moving, and turn comms plans into action

•Check everything against regulatory and brand standards before it ships

•Manage capacity and make calls when priorities collide

•Oversee budgets and delivery frameworks for PR agencies, vendors and partners

•Act as the link between comms, brand, field and product marketing teams

•Coordinate cross-company projects and flag issues early

•Translate commercial and clinical updates into a comms plan people can act on

•Build templates for recurring tasks

•Use AI tools to move faster

•Track performance against goals and iterate