3 days ago

Affiliate Operations Coordinator

Easygo

Melbourne

3 days ago

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Easygo is seeking an Affiliate Operations Coordinator to join their Melbourne team. This full-time, remote role involves building and maintaining operational processes for regulated markets, including onboarding, training, and reporting. The ideal candidate has 2+ years of experience in operations or project coordination, strong organizational and communication skills, and proficiency in tools like Slack, Google Workspace, and Microsoft Office.

AI-enabledRemoteFull-timeMid LevelOperationsProject Coordination

Affiliate Operations Coordinator

Apply

AI-enabledRemoteFull-timeMid LevelOperations

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

Remote

Experience Required

2 years

Employment Type

Full-time

Experience Level

Not Applicable

Core Qualifications

Technical (Must-have)

OperationsProject CoordinationAdministrationProcess DocumentationSlackGoogle WorkspaceMicrosoft OfficeJiraNotionConfluenceAI ToolsAutomationSOPsATLSReporting

Soft Skills

Organizational SkillsAttention to DetailCommunicationProblem-SolvingSelf-MotivationOwnershipAccountabilityCollaboration

Preferred Qualifications

Technical (Nice-to-have)

Operational SupportMarketing SupportSOP CreationProcess DocumentationJiraConfluence

Key Responsibilities

•Support the day-to-day needs of the Affiliate Marketing team, helping Marketing Enablement and Senior Affiliate Managers prepare new regulated market launches and coordinating stakeholders to keep projects, documentation and templates on track
•Document and maintain operational processes for every regulated market, covering onboarding, offboarding, training, reporting, ATLS and SOPs and build scalable playbooks that can be replicated across future launches
•Support onboarding for new Affiliate team members across regulated and pre-regulated markets, maintaining guides, checklists and learning resources and help coordinate training sessions for a consistent experience
•Identify operational inefficiencies and help implement improvements, including AI tools and automation, to boost efficiency, consistency and scalability across Affiliate Operations
•Maintain reporting processes, operational dashboards, QA documentation and ATLS processes, monitoring standards, SLAs and reporting timelines
•Work closely with Affiliate Managers, Marketing Enablement, Finance, Compliance and Product, asking the right questions to uncover pain points and keep stakeholders aligned across projects
•Track work in JIRA, Notion and Confluence, and support reports, presentations and administrative activities across Affiliate Operations initiatives

Affiliate OperationsOperations CoordinatorFull-timeRemoteMelbourneSoftware DevelopmentManagementAIAutomationEasygo

Core Qualifications

Technical (Must-have)

OperationsProject CoordinationAdministrationProcess DocumentationSlackGoogle WorkspaceMicrosoft OfficeJiraNotionConfluenceAI ToolsAutomationSOPsATLSReporting

Soft Skills

Organizational SkillsAttention to DetailCommunicationProblem-SolvingSelf-MotivationOwnershipAccountabilityCollaboration

Key Responsibilities

•Support the day-to-day needs of the Affiliate Marketing team, helping Marketing Enablement and Senior Affiliate Managers prepare new regulated market launches and coordinating stakeholders to keep projects, documentation and templates on track

•Document and maintain operational processes for every regulated market, covering onboarding, offboarding, training, reporting, ATLS and SOPs and build scalable playbooks that can be replicated across future launches

•Support onboarding for new Affiliate team members across regulated and pre-regulated markets, maintaining guides, checklists and learning resources and help coordinate training sessions for a consistent experience

•Identify operational inefficiencies and help implement improvements, including AI tools and automation, to boost efficiency, consistency and scalability across Affiliate Operations

•Maintain reporting processes, operational dashboards, QA documentation and ATLS processes, monitoring standards, SLAs and reporting timelines

•Work closely with Affiliate Managers, Marketing Enablement, Finance, Compliance and Product, asking the right questions to uncover pain points and keep stakeholders aligned across projects

•Track work in JIRA, Notion and Confluence, and support reports, presentations and administrative activities across Affiliate Operations initiatives