4 days ago

Professional Services Subcontractor Manager

CrowdStrike

Sydney

4 days ago

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CrowdStrike is seeking an experienced Professional Services Subcontractor Manager to manage subcontractor relationships, enable service delivery capabilities, and ensure successful execution of subcontracted Professional Services. The role requires 5+ years of experience in professional services, delivery management, or partner management, with strong program management and cybersecurity services knowledge.

AI-enabledHybridFull-timeMid LevelProfessional ServicesDelivery Management

Professional Services Subcontractor Manager

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AI-enabledHybridFull-timeMid LevelProfessional Services

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid

Experience Required

5 years

Employment Type

Full-time

Experience Level

5+ years of experience in professional services, delivery management, partner management, or similar role

Core Qualifications

Technical (Must-have)

Professional ServicesDelivery ManagementPartner ManagementPartner EnablementProgram ManagementCybersecurity ServicesDelivery MethodologiesContract ManagementVendor RelationsProject ManagementFinancial AnalysisContract NegotiationVendor ManagementAI Technologies

Soft Skills

CommunicationRelationship ManagementProblem-solvingAnalyticalBusiness Acumen

Key Responsibilities

•Lead partner evaluation and onboarding of subcontracting partners
•Collaborate with regional leaders to prioritize subcontractor onboarding and management
•Develop and drive enablement processes for CrowdStrike subcontracting partners
•Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners
•Oversee project management standards and delivery methodology for services delivery subcontractors
•Monitor subcontractor performance, capacity, and financial metrics
•Develop new subcontracted services offerings in collaboration with services leadership
•Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders
•Manage the partner services catalog
•Provide best-in-class delivery support & guidance to our trusted partners
•Provide cross-functional support for selecting and staffing subcontracted engagements
•Optimize subcontractor operations using AI tools

CybersecurityProfessional ServicesSubcontractor ManagementPartner ManagementProject ManagementFull-timeHybridSydneyAI

Core Qualifications

Technical (Must-have)

Soft Skills

CommunicationRelationship ManagementProblem-solvingAnalyticalBusiness Acumen

Key Responsibilities

•Lead partner evaluation and onboarding of subcontracting partners

•Collaborate with regional leaders to prioritize subcontractor onboarding and management

•Develop and drive enablement processes for CrowdStrike subcontracting partners

•Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners

•Oversee project management standards and delivery methodology for services delivery subcontractors

•Monitor subcontractor performance, capacity, and financial metrics

•Develop new subcontracted services offerings in collaboration with services leadership

•Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders

•Manage the partner services catalog

•Provide best-in-class delivery support & guidance to our trusted partners

•Provide cross-functional support for selecting and staffing subcontracted engagements

•Optimize subcontractor operations using AI tools