National Account Manager - Independent Grocery
Creative Activation
National Account Manager - Independent Grocery
TCC Distributors is seeking a National Account Manager to lead national customer relationships and drive commercial outcomes across Australia's independent grocery channel. The role involves joint business planning, promotions, and category initiatives, working with tier-one brands like Procter & Gamble. Ideal candidates have account management experience in consumer goods, strong relationship-building skills, and commercial acumen.
National Account Manager - Independent Grocery
TCC Distributors is seeking a National Account Manager to lead national customer relationships and drive commercial outcomes across Australia's independent grocery channel. The role involves joint business planning, promotions, and category initiatives, working with tier-one brands like Procter & Gamble. Ideal candidates have account management experience in consumer goods, strong relationship-building skills, and commercial acumen.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Own the customer plan, calendar and pipeline across Metcash and key banner groups
- Develop annual and quarterly joint business plans including targets, distribution, promotions, displays and new product launches
- Manage promotional strategy and ROI: brief, negotiate, execute and review campaigns; optimise trade spend and mechanics
- Drive category development: planograms, shelf principles, merchandising standards and path-to-purchase initiatives
- Forecast revenue and spend planning with Finance; manage risks, opportunities, claims and accruals
- Partner with operations team to deliver consistent in-store execution and close the loop between plan and instore impact
- Build trusted, long-term partnerships with buyers, banner groups and internal stakeholders
- Deliver gross sales, trade spend and market share targets for national category portfolio
- Negotiate pricing, ranging, promotional programs and customer investments; manage accruals, claims and investment ROI
- Use financial and commercial insight to understand trade-offs between price, investment and margin delivery
- Use modern commercial tools (Microsoft 365/Copilot, Tableau and analytics dashboards) to make faster, smarter decisions
- Partner cross-functionally with Business Analysts, Field Operations, Finance, Client and Supply to resolve issues quickly and unlock growth