
Digital Enablement Manager, Fundraising
Cerebral Palsy Alliance
Digital Enablement Manager, Fundraising
The Digital Enablement Manager at Cerebral Palsy Alliance leads project and change management for supporter experiences, digital, data, and AI initiatives. This role requires a digital marketing professional with strong project/change management experience to improve processes, drive tool adoption, and build internal capability. The position offers hybrid work and exceptional benefits.
Digital Enablement Manager, Fundraising
The Digital Enablement Manager at Cerebral Palsy Alliance leads project and change management for supporter experiences, digital, data, and AI initiatives. This role requires a digital marketing professional with strong project/change management experience to improve processes, drive tool adoption, and build internal capability. The position offers hybrid work and exceptional benefits.
Salary
Core Qualifications
Technical (Must-have)
Soft Skills
Preferred Qualifications
Technical (Nice-to-have)
Key Responsibilities
- Lead change management for supporter experiences, digital, data and AI initiatives across Fundraising.
- Review and improve workflows, processes and quality assurance practices using enterprise approved systems like Jira.
- Drive the adoption of digital tools and work management platforms, and support the uptake of existing platforms such as Jira, Miro, and business approved AI tools.
- Work closely with the members of Digital and Data teams to ensure opportunities for innovation and optimisation are shared across the department.
- Map out how a campaign or initiative moves from idea to brief to build to launch to reporting and set that workflow up in a shared tool.
- Facilitate workshops, presentations and stakeholder meetings to build engagement and alignment.
- Monitor adoption and continuously improve processes using feedback and data.
- Run workshops to co-design a new way of working, then manage the rollout.
- Act as the go-between for different teams, translating needs and constraints.
- Track change management or usage data for a new tool or process, and iterate based on data and staff feedback.
- Create and maintain a short internal training series or resource hub for staff.