2 days ago

Community and Social Impact Manager

CDC

Melbourne

2 days ago

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CDC Data Centres is seeking a Community and Social Impact Manager to act as the on-the-ground presence across metropolitan and regional areas, building trusted relationships with host communities. The role requires 5+ years of experience in community engagement, stakeholder relations, social impact or external affairs, and practical command of engagement frameworks such as the IAP2 spectrum. Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance is essential.

AI-enabledOn-siteFull-timeMid LevelCommunity EngagementStakeholder Relations

Community and Social Impact Manager

Apply

AI-enabledOn-siteFull-timeMid LevelCommunity Engagement

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

On-site

Experience Required

5 years

Employment Type

Full-time

Experience Level

5+ years

Core Qualifications

Technical (Must-have)

Community EngagementStakeholder RelationsSocial ImpactExternal AffairsIAP2 SpectrumConsultationComplaints HandlingClosed-loop FeedbackPlanning and Approvals EnvironmentCommunity Sentiment AnalysisDriver's Licence

Soft Skills

Relationship BuildingCommunicationListeningTrust Building

Key Responsibilities

•Act as CDC's local, visible point of contact for host communities across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners, elected representatives and local stakeholders.
•Run listening, consultation and two-way feedback in line with the IAP2 spectrum, using a closed-loop system that captures concerns, acts on them and shows communities what changed through 'you said, we did' updates.
•Gather community intelligence through direct engagement, local media and social monitoring, council-minute scanning and surveys, and feed it into CDC's traffic-light sentiment view.
•Contribute frontline insight to CDC's community engagement strategy, standards, tools and assurance, keeping the enterprise approach practical and grounded in community experience.
•Help build and continuously improve CDC's repeatable engagement and benefit-sharing approach so each new site starts from proven practice.

Community EngagementSocial ImpactStakeholder RelationsData CentresIT ServicesFull-timeOn-siteMelbourneNV1 Security ClearanceAustralian Citizenship

Core Qualifications

Technical (Must-have)

Soft Skills

Relationship BuildingCommunicationListeningTrust Building

Key Responsibilities

•Act as CDC's local, visible point of contact for host communities across metropolitan and regional areas, building trusted relationships with residents, community groups, councils, Traditional Owners, elected representatives and local stakeholders.

•Run listening, consultation and two-way feedback in line with the IAP2 spectrum, using a closed-loop system that captures concerns, acts on them and shows communities what changed through 'you said, we did' updates.

•Gather community intelligence through direct engagement, local media and social monitoring, council-minute scanning and surveys, and feed it into CDC's traffic-light sentiment view.

•Contribute frontline insight to CDC's community engagement strategy, standards, tools and assurance, keeping the enterprise approach practical and grounded in community experience.

•Help build and continuously improve CDC's repeatable engagement and benefit-sharing approach so each new site starts from proven practice.