1 week ago

AI Program Manager (Localisation) - 12 Month Contract

Canva

Sydney

1 week ago

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Canva is seeking an AI Program Manager for a 12-month fixed-term contract to lead the GenAI localisation program. The role involves program leadership, evaluation operations, and cross-functional coordination. The ideal candidate has experience in program management, AI concepts, and managing workforces.

Core AIHybridFull-timeSeniorProgram ManagementOperations

AI Program Manager (Localisation) - 12 Month Contract

Apply

Core AIHybridFull-timeSeniorProgram Management

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

Hybrid

Employment Type

Full-time

Experience Level

Mid-Senior level

Contract Length

12 months

Core Qualifications

Technical (Must-have)

Program ManagementOperationsAILLM EvaluationRAGBLEUCOMETData AnalysisLabel StudioVendor ManagementWorkforce ManagementDashboardingToolingCross-functional CollaborationStakeholder Communication

Soft Skills

LeadershipCommunicationProblem SolvingAdaptabilityCollaborationAmbiguity ManagementAttention to Detail

Preferred Qualifications

Technical (Nice-to-have)

Multilingual

Key Responsibilities

•Lead the program to make Canva's GenAI localisation goal real - holding the plan, the timeline and the people together
•Support with designing evaluation operations at scale, including human review pipelines in Label Studio across many languages and building the foundations for automated evals
•Manage the contingent labeller workforce and external vendors who power evaluation, including capacity planning and quality standards
•Partner with the GenAI evaluation teams to define what "good" looks like for localisation quality
•Build lightweight dashboards and tooling to track quality and surface issues
•Spot patterns in localisation quality data and translate them into recommendations the technical teams can act on
•Communicate progress, risks and decisions clearly to stakeholders from labellers all the way up to leadership

AIProgram ManagementLocalisationGenAIContractHybridSydneyCanvaOperationsEvaluation

Core Qualifications

Technical (Must-have)

Program ManagementOperationsAILLM EvaluationRAGBLEUCOMETData AnalysisLabel StudioVendor ManagementWorkforce ManagementDashboardingToolingCross-functional CollaborationStakeholder Communication

Soft Skills

LeadershipCommunicationProblem SolvingAdaptabilityCollaborationAmbiguity ManagementAttention to Detail

Key Responsibilities

•Lead the program to make Canva's GenAI localisation goal real - holding the plan, the timeline and the people together

•Support with designing evaluation operations at scale, including human review pipelines in Label Studio across many languages and building the foundations for automated evals

•Manage the contingent labeller workforce and external vendors who power evaluation, including capacity planning and quality standards

•Partner with the GenAI evaluation teams to define what "good" looks like for localisation quality

•Build lightweight dashboards and tooling to track quality and surface issues

•Spot patterns in localisation quality data and translate them into recommendations the technical teams can act on

•Communicate progress, risks and decisions clearly to stakeholders from labellers all the way up to leadership