2 weeks ago

Executive Assistant to CEO

Australian Financial Complaints Authority

Melbourne

2 weeks ago

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AFCA is seeking an exceptional Senior Executive Assistant to partner closely with the CEO and Chief Ombudsman in Melbourne. This highly trusted role requires extensive experience supporting a CEO or equivalent executive, strong stakeholder management, and the ability to manage complex priorities with discretion. The position is on-site 3-4 days a week with some travel.

AI-enabledHybridFull-timeSeniorExecutive SupportStakeholder Management

Executive Assistant to CEO

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AI-enabledHybridFull-timeSeniorExecutive Support

Salary

Not specified

Work Location

Melbourne, Victoria, Australia, AU

Work Model

On-site 3-4 days a week, some travel; hybrid working with two days a week in office

Employment Type

Full-time

Experience Level

Senior

Core Qualifications

Technical (Must-have)

Executive SupportStakeholder ManagementBoard GovernanceDiary ManagementBriefing PreparationFinancial LiteracyMicrosoft 365AI ToolsConfidentialityTravel CoordinationBudget ManagementExpense Reconciliation

Soft Skills

ProfessionalismJudgementDiscretionResilienceAdaptabilityComposureConfidenceRelationship Building

Key Responsibilities

•Managing the CEO’s diary, time and forward plan across Board cycles, government and regulator engagements, industry events and organisational priorities
•Preparing high-quality briefing packs, background notes, talking points, speeches and correspondence
•Supporting all Board meetings, including scheduling, logistics and travel, while building strong relationships with the Chair, Directors and Board Secretariat
•Coordinating Executive Leadership Team agendas, pre-reads, action registers and follow-up
•Tracking the CEO’s priorities and commitments through to completion across the organisation
•Partnering with Government Relations to coordinate engagement with ministers’ offices, regulators and government
•Coordinating opportunities for the CEO to connect with AFCA’s people through town halls, site visits, recognition activities and organisational events
•Supporting oversight of the CEO cost centre and budget in partnership with Finance

Executive AssistantFinancial ServicesAdministrativeSeniorFull-timeOn-siteMelbourneNot-for-profitOmbudsmanCEO Support

Core Qualifications

Technical (Must-have)

Soft Skills

ProfessionalismJudgementDiscretionResilienceAdaptabilityComposureConfidenceRelationship Building

Key Responsibilities

•Managing the CEO’s diary, time and forward plan across Board cycles, government and regulator engagements, industry events and organisational priorities

•Preparing high-quality briefing packs, background notes, talking points, speeches and correspondence

•Supporting all Board meetings, including scheduling, logistics and travel, while building strong relationships with the Chair, Directors and Board Secretariat

•Coordinating Executive Leadership Team agendas, pre-reads, action registers and follow-up

•Tracking the CEO’s priorities and commitments through to completion across the organisation

•Partnering with Government Relations to coordinate engagement with ministers’ offices, regulators and government

•Coordinating opportunities for the CEO to connect with AFCA’s people through town halls, site visits, recognition activities and organisational events

•Supporting oversight of the CEO cost centre and budget in partnership with Finance