2 days ago

Specialist Strategy & Sales Operations Lead

Amazon Web Services (AWS)

Sydney

2 days ago

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AWS is seeking a Specialist Strategy & Sales Operations Lead to drive data-driven decision-making and operational excellence for the AWS Specialist and Partner organization in Sydney. The role involves leading sales operations frameworks, analyzing performance data, and leveraging AI/ML technologies to enhance sales processes. Requires 5+ years of experience in sales operations and Microsoft Excel, along with a Bachelor's degree in a related field.

AI-enabledOn-siteFull-timeMid LevelMicrosoft ExcelSalesforce

Specialist Strategy & Sales Operations Lead

Apply

AI-enabledOn-siteFull-timeMid LevelMicrosoft Excel

Salary

Not specified

Work Location

Sydney, New South Wales, Australia, AU

Work Model

On-site

Experience Required

5 years

Employment Type

Full-time

Experience Level

Mid-Senior level

Core Qualifications

Technical (Must-have)

Microsoft ExcelSalesforceCRMBI toolsArtificial IntelligenceMachine Learning

Soft Skills

Strategic thinkingConsultative partnershipCommunicationStakeholder relationship managementProblem solvingLeadership

Preferred Qualifications

Technical (Nice-to-have)

SalesforceCRMBI tools

Key Responsibilities

•Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
•Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
•Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
•Maintains sales tools data quality to ensure accurate reporting and forecasting
•Implements sales workflows and automation to streamline process and improve seller efficiency
•Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
•Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
•Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
•Leads sales tools training and adoption initiatives to improve utilization and productivity.
•Leads cross-functional projects to improve sales efficiency and processes.
•Drives escalations, gap-to-green, and/or other issues to resolution.

Sales OperationsStrategyAWSCloud ComputingIT ServicesFull-timeOn-siteSydneyAIMachine Learning

Key Responsibilities

•Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.

•Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.

•Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems

•Maintains sales tools data quality to ensure accurate reporting and forecasting

•Implements sales workflows and automation to streamline process and improve seller efficiency

•Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.

•Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.

•Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.

•Leads sales tools training and adoption initiatives to improve utilization and productivity.

•Leads cross-functional projects to improve sales efficiency and processes.

•Drives escalations, gap-to-green, and/or other issues to resolution.