Client Service Administrator
Assurant
Hawthorn East
1 week ago
Hawthorn East
1 week ago
Client Service Administrator
Assurant is seeking a Client Service Administrator for their Hawthorn East, Victoria location. The role involves delivering outstanding service to retail partners across phone, email, and online channels. Candidates should have at least two years of client service experience and strong communication skills.
Hybrid
Full-time
Entry Level
Microsoft Office
Salary
Not specified
Core Qualifications
Soft Skills
problem solvingattention to detailcommunicationteamworkinitiative
Tools (Must-have)
Microsoft Office
Key Responsibilities
- Consistently deliver exceptional client service in a timely and professional manner, aligned to Service Level standards
- Provide accurate and timely responses to all queries, keeping clients and third-party providers informed
- Efficiently resolve client enquiries or complaints using initiative
- Ensure compliance to internal and external regulatory requirements
- Contribute to continuous improvement by identifying process improvements
- Work effectively within a team environment
- Achieve required standards of performance against core job responsibilities
client serviceadministratorinsurancefull-timehybridcustomer serviceMicrosoft Office